FAQ

Frequently asked questions

Do you accept Returns ?


Great Question . Unfortunately, Many of the items listed on this website are handmade and therefore returns will not be accepted at all. I will not refund if you thought it was going to be shipped out faster- No Exceptions ! However, If there is an issue on the company side, then we will accomodate the customer.




How long does it take to receive my order ?


Please expect a Delay with all orders. All Items are Made to Order . There is a Production TimeFrame and a Shipping TimeFrame. Orders can be shipped out within 2 weeks or up to 10 Weeks. It is based on my Order List and it is First Come, First Served. I do not rush my Orders, but Expeditied Shipping is Available . This is a Handmade Business and Mass Quantities are not Ready to Ship Out since it is all Handmade and Customizable.




Do you do Wholesale ?


Yes! Wholesale is an option but You would need to contact me via email Please email me at Bagjunki@gmail.com. Thank You !




Do you need to contact me ?


Please email me at Bagjunki@gmail.com Thank You !




Are all Sales Final ?


Yes, Everything is Handmade. If items show delivered, It is not the responsibility of The Bagjunki Shop- There is no way to verify the Shipment as it shows correct on our end !




Signature Delivery ? Do I need to add to my Order ?


Signature Delivery is a more stable option that is available for shipment , as the Mail handler requires a signature for completion. This is a better option to make sure that you actually receive the package personally. If the package shows delivered and you do not have it, It is hard to verify the truth and plus its not fair to send out again unfortunately based on dishonesty . The Owner will determine if I will make the items again and send to customer but its based on her discretion I would prefer to add in order to reduce issues.




Terms and Conditions- Why are they Important ?


Terms and Contions are needed based on Organization for the company and for Customers. Boundaries have to be established in order to control issues but mainly to inform the customers of how the business is operated and protected. TheBagjunkiShop has rules, shipping timeframes and requirements that must be read prior to ordering. If you indeed order, Then you gladly understand what takes place for theBagjunkiShop.